If you have any suggestions
or comments about our site please email us at firstname.lastname@example.org
Making A Purchase
Making a purchase could
not be easier. Just browse our web pages select the order button
at the foot of the page
and complete an order form.
You can add fabrics from
other ranges by quoting fabric numbers and colours etc.
on the 'special instructions'
box at the foot of each
order form. All our order
forms are secure and encrypted - see below.
We accept Visa, Mastercard
ONLY - we do not add any service charge to your purchase,
The Price you see on the
site is the price you pay
We do not charge for any
item until it is ready to ship.
Back ordered items are
not charged until they are shipped.
You may send your credit
card information via telephone (we suggest you use land lines only for
or via a secure encrypted
order form from our web site.
Shipping And Handling
Orders within the UK are
mailed by first class post at cost to us + VAT.
Orders for residents
within the European Community are charged on a similar
basis at 'Air Mail - Large
Letter/Small Parcel' rates of postage + VAT
Orders to countries in
Europe but outside the EC and all 'Rest of the World' residents
will just be charged standard
'Large Letter or Small Parcel Rate - International Air Mail' rates
Books and Magazines which
will be sent at 'Large Letter or Small Parcel rates'
We aim to deliver your
order by return of post where possible. Orders will be acknowledged by
within 3/4 days unless
we are away at a show. If you have not heard from us within
14 days we suggest you
contact us by telephone to check the status of your order
If your item is not in
stock, we can back order for you if you let us know.
All UK and EEC residents
are charged at our published web site prices which include UK Vat at 20%
except Magazines and Books
which are Zero Rated
Rest of the World residents
and Non EEC European Residents -
we will deduct VAT from
the published price before charging your payment card
Credit Card Security
We know of no documented
cases of credit card fraud using our order system over the Internet.
When entering your credit
card details you will be transferred to a
secure server at Genesis-ds.com
(our web hosting service) - where they will be encrypted.
They are only decrypted
after they reach our computer.
They are not held in clear
text on any web site or held on our computers.
Our site is scanned for
security breaches every 3 months by Security Metrics
who liaise with our Card
Services Provider - Global Payments LLc
regarding the current industry
requirements. Our card terminals are also PCI compliant.
If you need to reach us,
please email us on email@example.com ,
alternatively, you can
call on +44 (0)1763 288234
or you can also write to
Flint Cottage, Treacle
Lane, Rushden, Buntingford, Herts., SG9 0SL
We do not disclose buyers
information to third parties under any circumstances.